Frequently asked questions
When will my order ship? ↗
Most orders are shipping in 1 to 2 business days.
How do I track my order? ↗
You can view tracking information in the My Orders tab of your account. Tracking numbers are generated when an order is packed and may take 24-48 hours to show movement.
I only received part of my order. ↗
Another package may already be on the way. Check your order receipt email to see if your order is coming in multiple shipments.
The missing item(s) may be on backorder. Check your email to see if you received a backorder notification.
What kind of knives do you offer? ↗
At Megaknifegear.com, we specialize in custom handmade and tactical knives. Our collection includes a wide range of high-quality, handcrafted knives that are designed for various purposes such as hunting, camping, self-defense, and everyday carry.
Can I return or exchange a product if I’m not satisfied? ↗
We want you to be completely satisfied with your purchase. If for any reason you’re not happy with your product, please reach out to our customer support team. We have a hassle-free return and exchange policy within a specified period. Please refer to our Refund and Return Policy page for more details on the process and conditions.
Do you provide warranty or guarantee on your knives? ↗
Yes, we stand behind the quality of our knives. All the products we sell come with a manufacturer’s warranty that covers any defects in materials or workmanship. Please refer to our warranty page for more detailed information on our warranty policies and procedures.
Still need help?
Email us using the form below and we’ll respond as soon as possible. Note: An asterisk “*” indicates a required field.